The term refers to a method of ticket distribution where purchased admissions are not delivered to the buyer immediately. Instead, they are held at a designated location, typically the venue’s box office, for pickup by the purchaser closer to the event date. For example, an individual buying tickets online might select this option and then present identification at the venue window on the day of the performance to receive the actual tickets.
This distribution approach provides a secure way to manage ticket access, reducing the risk of loss or theft associated with mailing or electronic delivery. It also offers a practical solution for situations where tickets are purchased very close to the event date, precluding traditional shipping methods. Historically, it was a primary means of distribution before the widespread adoption of online and mobile ticketing systems.